AI Tool Responsibility

This document defines every team member’s responsibilities when using the Content Scaling Agent (CSA) and any other AI-assisted tools in the content pipeline. It applies to all writers, editors, and content leads regardless of vertical or team.

The CSA amplifies human writing—it does not replace editorial judgment. Every piece of content that touches a tool is still your responsibility. The tool only does so much; humans are responsible for everything past that point.

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Content Standards—All Verticals


Content Standards—Discover Team


Content Standards—Mind/Body, Everyday Living, Experiences


Escalation

Single-piece concerns

If a CSA-produced piece is factually suspect, contains a hallucinated claim, feels editorially uncomfortable, or raises a legal or reputational concern—do not publish. Flag to your direct editor immediately with a description of the concern and the specific output in question.

Step 1: If your editor resolves the concern, document the resolution and proceed or discard accordingly.

Step 2: If your editor is unavailable or the concern is unresolved after 24 hours, notify content team lead and post to Slack channel #prog-and-growth with a description of the concern and the specific output in question.

Supervisor conflict

If you have escalated a concern to your editor and believe it was not addressed in good faith—you are not required to stop there. You may escalate directly to management, content team lead and/or exec/leadership, without going back through your direct editor first. You will not face retaliation for using this path on a legitimate concern.

Persistent or recurring issues

If the same type of problematic output recurs across multiple runs—the tool consistently hallucinates citations, produces variants that fail the structural/prose differentiation standard, or generates content that raises the same editorial concern repeatedly—report it as a bug.

Report to Slack channel #nationalteam-csa-feedback with:

Do not continue using the tool for the affected content type until the issue is acknowledged by a member of the CSA product/dev team.

When to stop using the tool

If the CSA produces output you believe is unsafe to publish and you cannot get timely editorial guidance, stop using it for that piece and complete the work manually. You are never required to use the tool when your editorial judgment tells you the output is unacceptable.

Document that you stopped and why, and report it to Slack channel #nationalteam-csa-feedback.


Plagiarism and Attribution

Before publishing any CSA-produced content, verify that the output does not contain lifted phrases, sentences, or constructions from identifiable source material. This is a separate requirement from fact-checking.

This requirement exists because McClatchy was named in the 2026 Poynter/Nota incident, in which an AI tool plagiarized from McClatchy properties. We have a different exposure profile than Nota, but the editorial responsibility is the same: we are accountable for what we publish regardless of what tool generated the draft.


Partner and Feed Content

Content arriving via partner feeds is subject to the same editorial standards as CSA-generated content, with one additional layer: because we do not control what a partner’s tool produces, incoming content must be treated as unverified until reviewed by a human editor.

Not all partner content requires the same level of oversight. Fully automated structured data output—such as game scores, weather reports, and United Robots automated content—does not require a Claims Validation pass. Editorial content and content from feeds where we do not control the generation process does. See Claims Validation—Content Pipeline Tiers for the framework.


Override Documentation

Note: This section covers overrides of CSA editorial suggestions—headline recommendations, structural flags, sourcing suggestions. For overrides of fact-checking module verdicts specifically, see Claims Validation—Override Documentation.

Overriding a CSA suggestion—a headline recommendation, a structural flag, a sourcing suggestion—is permitted and is sometimes the right call. When you override, note briefly:

This documentation travels with the piece through the review process and lives in [location TBD, pending CSA team input]. content team lead receives a daily EOD summary of all overrides logged that day to stay apprised of editorial decisions.

Override documentation is not punitive. Editors who consistently demonstrate better outcomes than the tool are providing feedback that improves it. That pattern is worth tracking and is explicitly valued.